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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Jenkinson

October 24, 2025

5  out of  5
rating by Jessica Jenkinson
"Very helpful and kind folks!"
We responded:
"Thank you Jessica, have a great weekend "
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Mike Rudolph

October 23, 2025

5  out of  5
rating by Mike Rudolph
"Very responsive and great customer service"
We responded:
"Thank you Mike, we appreciate the business. "
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Amit Sharma

October 23, 2025

5  out of  5
rating by Amit Sharma
"We have been with Rusty Scheel for many years and the experience has been wonderful. Team is very professional and polite. They always give the right guidance. Thanks Team."
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Chuck Kaufmann

October 16, 2025

5  out of  5
rating by Chuck Kaufmann
"Always knowledgeable and very helpful whenever changes are necessary."
We responded:
"Thank you chuck, we miss you in town. Bring back daily scoop. "
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Eric Svandra

October 16, 2025

5  out of  5
rating by Eric Svandra
"I’ve been doing business with State Farm & Rusty Scheel’s group for 15+ years & I give them 5 Stars ⭐️⭐️⭐️⭐️⭐️ & two thumbs up 👍🏼👍🏼 for the great service & friendship ! Eric S."
We responded:
"Eric we are thankful for you and your family. "
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Kevin Smith

October 16, 2025

5  out of  5
rating by Kevin Smith
"This agency delivers high quality customer service at a reasonable price."
We responded:
"Thank you Kevin for the review, we appreciate it. "
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Katherine Ramsey

October 14, 2025

5  out of  5
rating by Katherine Ramsey
"responsive to requests!!"
We responded:
"Thank you "
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Karen Weber

October 13, 2025

5  out of  5
rating by Karen Weber
"Helpful and responsive team."
We responded:
"Thank you Karen, we appreciate the 5 star review. "
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jerry liliedahl

October 9, 2025

5  out of  5
rating by jerry liliedahl
"I recently visited Rusty's office to update my auto policy and was very impressed with his personable, very professional manager, Jenna. She listened carefully to my requests and then executed them perfectly. Another staff member, Kara, had advised me earlier and is also great! I also enjoyed a chat with Rusty. First rate people, first rate service! Thank you!"
We responded:
"Jerry it was great to catch up with. Ironic all I saw scott the next day and he passed on his best wishes too. "
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Cathy Salas

October 8, 2025

5  out of  5
rating by Cathy Salas
"Jenna is absolutely amazing! She is always prompt and attentive whenever I need help with my insurance. Her professionalism and quick responses make the whole process so much easier. I highly recommend Rusty and his team for anyone looking for reliable and friendly insurance service!"
We responded:
"Cathy thank you very much for the great review of Jenna and our office. We appreciate your recommendation of our office. "
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Rochelle Thomas

October 2, 2025

5  out of  5
rating by Rochelle Thomas
"Hi Jenna - I just wanted to take a moment to thank you and the entire Rusty Scheel State Farm office for your wonderful assistance during my family's recent policy updates and renewals. Your patience, thoroughness, and professionalism in answering all my questions truly stood out and made the process smooth and reassuring. I’ve been a loyal customer of this office for over 15 years, and it’s because of people like you that my family continues to feel confident and well cared for. You’re a fantastic office manager—always willing to work with customers to ensure they feel heard, supported, and informed. If anyone is considering reaching out to the Rusty Scheel office, I wholeheartedly recommend connecting with Jenna. You’ll be in great hands."
We responded:
"Rochelle thank you for taking the time to write such a thorough review. We thank you for your loyalty to our office and State Farm. "
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Angela Posey

October 1, 2025

4  out of  5
rating by Angela Posey
"I've been working with Kara and she always make sure that im taken care of"
We responded:
"Thank you Angela "
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Talwinder Chohan

September 25, 2025

5  out of  5
rating by Talwinder Chohan
"I have been with State Farm for long time .very friendly Customer service!!"
We responded:
"Thank you for the long time relationship with State Farm "
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Lauren Turner

September 25, 2025

5  out of  5
rating by Lauren Turner
"Jenna and Rusty are always super helpful when we have questions and there are changes to our policies. They provide quick and efficient service always!"
We responded:
"Lauren thank you for nice review! Tell Mr. Turner we are overdue to network! "
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Linda Gombac

September 24, 2025

5  out of  5
rating by Linda Gombac
"We have been with Rusty for over 20 years and have been very happy with him and his staff. His professionalism and knowledge have ensured us that we are carrying proper coverage for all our insurance needs. He has always taken the time to discuss any questions or concerns we may have."
We responded:
"Thank you Linda, we have always enjoyed are relationship with your family. "
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Bill Dannacher

September 23, 2025

5  out of  5
rating by Bill Dannacher
"We have been working with the office of Rusty Scheel for 20+ years!! Always professional and at the same time they make you feel very important with down home service that always satisfies. Great people!!!"
We responded:
"Bill, we appreciate the relationship we have built with you over the years. "
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Gary Michicich

September 22, 2025

5  out of  5
rating by Gary Michicich
"My local agent for my auto & home for over 25 years! Highly recommend as Kara and Team there are always available to offer great service!"
We responded:
"Thank you Gary for your trust in our office for so many years. "
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Khushi Patel

September 17, 2025

5  out of  5
rating by Khushi Patel
"Jenna was great to work with! Very efficient and fast. 10/10 would recommend."
We responded:
"Thank you Khushi for the great compliment. We will Let jenna know. "
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Jennifer Backus

September 16, 2025

5  out of  5
rating by Jennifer Backus
"Very responsive and consistently goes the extra mile to help/provide great service."
We responded:
"Jennifer, thank you "
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Danton Jany

September 16, 2025

5  out of  5
rating by Danton Jany
"Always there always helpful"
We responded:
"Thank you for the review Danton "
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June P

September 15, 2025

5  out of  5
rating by June P
"Quick email responses from the office, which I love. Any questions I had about the homeowner or auto insurance, they take the time to reply and explain."
We responded:
"Thank you June we thank you for your business. "
Profile photo of Joseph and Mireille Sabatini

Joseph and Mireille Sabatini

September 15, 2025

5  out of  5
rating by Joseph and Mireille Sabatini
"Have been a customer of the office for a long time now. I have had no issues and always quick response time. Their quotes are fair and competitive."
We responded:
"Mireille we can’t thank you enough for continuing to refer us to your family and friends. "
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Kevin Cunningham

September 11, 2025

5  out of  5
rating by Kevin Cunningham
"Rusty Scheel and his team at State Farm are complete Pro's! They excel at White Glove Customer Service. Especially Jenna Flynn, who manages the office."
We responded:
"Mr Cunningham we appreciate you, thanks for review. "
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Kate Mueller

September 9, 2025

5  out of  5
rating by Kate Mueller
"Responsive service locally coupled with the ease and convenience of the State Farm app. The team at Rusty’s office is great - always responsive and always helpful over 10+ years as a policy holder across many lines."
We responded:
"That you kate, we are very thankful for your trust and loyalty to our office, "
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Gregory Anderson

September 4, 2025

5  out of  5
rating by Gregory Anderson
"Jenna is a rockstar!! I admittedly always call with dumb questions and she really knows her stuff. She gets it done in record speed"
We responded:
"Thank you, jenna is a huge part of our team and we will pass along the kind words. "