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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Devine

April 17, 2025

5  out of  5
rating by Robert Devine
"Very happy with Rusty and the Team at State Farm. We have been customers for an extended number of years now. Regularly check for value in the marketplace, great service and reasonable options / rates have kept us with Rusty."
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John Stalman

April 16, 2025

5  out of  5
rating by John Stalman
"I have been insured by state farm, Rusty Scheels office for many years. I was covered when my five children started driving. With a couple of accidents the repairs were always taken care of right away. It's a very good office"
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Dia Vanadia

April 15, 2025

5  out of  5
rating by Dia Vanadia
"Great Staff!!!"
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Nidhi Thakkar

April 15, 2025

5  out of  5
rating by Nidhi Thakkar
"Been working with Rusty and Jenna for a while. They are always quick to respond, super helpful, and have very competitive prices. Can't ask for much better!"
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Katy Maxwell

April 15, 2025

5  out of  5
rating by Katy Maxwell
"Rusty has been our insurance agent since he took over the Clarendon Hills office. We receive excellent service and get all our questions answered. We were very fortunate that when we moved that we could continue to have Rusty as our agent. I highly recommend Rusty Scheel."
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Jim Moster

April 14, 2025

5  out of  5
rating by Jim Moster
"Always ready to answer my questions…."
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Sandy N

April 14, 2025

5  out of  5
rating by Sandy N
"Rusty’s office is great! Always helpful and kind. All my questions are always answered promptly, I Highly recommend."
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Joseph Tobolski

April 11, 2025

5  out of  5
rating by Joseph Tobolski
"Very responsive, always get a person on the phone. Super easy to do business with, and would highly recommend"
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margaret mulrooney

April 9, 2025

5  out of  5
rating by margaret mulrooney
"Kara couldn’t be better. They make the repair so easy! I’m so happy to be with them!"
We responded:
"thank you for the review. I will pass along the kind words to Kara as well. t"
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Valli

April 5, 2025

5  out of  5
rating by Valli
"Appreciated the very quick response and handling of our insurance needs."
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Meg Plunkett

April 3, 2025

5  out of  5
rating by Meg Plunkett
"Quick and effective service resolving issues!"
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Judy Hansen

April 3, 2025

5  out of  5
rating by Judy Hansen
"I've had nothing but positive experiences with the Rusty Shield State Farm Insurance Agency. All inquiries are answered promptly. I had a claim some years ago when 2 vehicles were totaled due to water damage with flooding in our area. They responded quickly and the amount we were reimbursed was more than expected. Also, when I shopped around for insurance initially their quote was the best (even better than other State Farm agencies). I'm a very happy customer."
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Pradeep Dudeja

April 2, 2025

5  out of  5
rating by Pradeep Dudeja
"I have been insured (home and cars) with this State Farm agency for the last few years and have been extremely happy with their customer service and claim processing help as well as efficiency of resolving any issues. I highly recommend this agency to everyone!"
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Raghuram Narasimhan

April 2, 2025

5  out of  5
rating by Raghuram Narasimhan
"Mike is a pleasure to deal with! He has been really helpful in finding savings and policy coverages for me! I have asked him numerous questions about the various coverage options, and he has been very patient and informed."
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michelle Preschool

April 1, 2025

5  out of  5
rating by michelle Preschool
"We love Rusty and his staff! We have been with them since 2007 and couldn’t be happier!!!"
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Ed Park

March 21, 2025

5  out of  5
rating by Ed Park
"I have been a State Farm customer for several decades now. We have been very happy with all of our policies bundled under Rusty. Highly recommended!!!"
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Kelly Medina

March 21, 2025

5  out of  5
rating by Kelly Medina
"Rusty and his team are amazing! They go above and beyond."
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Victor Gomez

March 21, 2025

4  out of  5
rating by Victor Gomez
"Hasta ahora tengo 8 años con State Farm con la oficina de Rusty Scheel. Siempre me an ayudado con todo lo relacionado a mi póliza de seguro de mis autos. Gracias a todo su equipo, siempre amables y listos para ayudarme. Gracias! So far I have 8 years with State Far with the Rusty Scheel office. They always help me with everything related to my insurance policy of my cars. Thanks to his whole team, always friendly and ready to help me. Thank you!"
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Carol Woods

March 18, 2025

5  out of  5
rating by Carol Woods
"Everyone in Rusty Scheel’s office in Clarendon Hills, IL is so helpful and knowledgable. They are always quick to give me the information I require.."
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Jerry Pidde

March 13, 2025

5  out of  5
rating by Jerry Pidde
"The professional service Rusty and his team gives is incredible. The Rusty Scheel agency goes over and beyond to make sure his clients needs are taken care of. I will always recommend his office to all my family and friends."
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Gabriel Fernandes

March 13, 2025

5  out of  5
rating by Gabriel Fernandes
"Been a customer for over 15 yrs. Very responsive & professional"
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George Wu

March 5, 2025

5  out of  5
rating by George Wu
"Rusty and his team have been very helpful with answering my questions and concerns whether on the phone or e-mail. Especially with my policies that I have. Pleasure to do business with them."
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Nicolette Donofrio

February 27, 2025

5  out of  5
rating by Nicolette Donofrio
"Rusty and team are amazing, accommodating and care about their customers."
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brian sweeney

February 26, 2025

5  out of  5
rating by brian sweeney
"I cancelled multiple policies I've had for over 30 years with a competing firm. I was not looking forward to the process, but Jenna made it a quick and seamless process (and saved me a substantial amount of money). Keep up the great work!"
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Brandon

February 26, 2025

5  out of  5
rating by Brandon
"Great branch - easy to work with and they are a very responsive team. Been with them for 10+ years and still remain happy. Thanks for everything!"